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Website Usher

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Website Usher ShreveportLive chat services from Synapse Multimedia - take your customers to the content they are seeking.

Website Usher will completely change the way you look at your website and enable to communicate with your web site visitors as they look through your web pages. It adds a whole new communication stream for building customer relationships. It helps to improve on line marketing effectiveness and helps to improve your profit margins by providing more efficient ways for potential customers to contact you.

Website Usher is a tool that can be used by any business that has a web site. It allows you to watch visitor activity on your web site in real time AND it allows your visitors to chat to operators within your business as they are browsing.

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MONITOR - VISITOR LIVE STATS ENGAGE - TURN VISITORS INTO CUSTOMERS
  • Watch what visitors do on your site in real time.
  • React quickly to how visitors use your site.
  • View visitor GEO-IP and Organisation information.
  • Detect AND deter click fraud.
  • Get real time error & alert notifications.
  • Proactively engage your visitors.
  • Know what visitors are looking for and invite them to chat.
  • Send custom rule-based chat invites messages.
  • Show your operator availability on your web site.
  • Easily add 'click-to-call-back' to your web site.
INTERACT - VISITOR LIVE CHAT ANALYZE - MAXIMUM ROI FROM WEBSITE
  • Improve sales and customer service by providing live help.
  • Guide visitors to the correct part of your site.
  • Provide more ways for your customers to contact you.
  • Watch PPC visitors arrive at your site.
  • View historical web analytic reports.
  • Analyze prospects and customers by PPC campaign.

You can watch visitors arrive at your site in real time and move from page to page. You can instantly view information about the visitor, such as:

  • IP Address
  • DNS Name
  • GEO-IP (Country, City & Region)
  • Organization name
  • How the visitor found you (the referrer)
  • How many times they have been to your site before (you can quickly view details of all previous visits)
  • All previous chat transcripts

Website Usher will also inform you in real time of any page errors or other exceptions.

Website Usher can also be setup to detect 'Prospects' and 'Customers' by watching which pages a visitor is requesting. You can run reports on the number of prospects and customers detected against criteria such as referrers and keywords. Website Usher also allows historical reporting. Not only does it show a 'live' view of your web site, but you can run web analytic reports in the same was as traditional 'log analyzer' products.

Website Usher can track your web site visitors using the standard log files from your web server, or by using embedded code in your web pages themselves (this is often referred to as 'page tagging').